Information We Collect

The information we collect depends on how you interact with our website and services.

Contact Information

We may collect information such as:

• Name
• Company or organization name
• Email address
• Telephone number
• Billing, pickup, and delivery addresses

Shipment and Quote Information

When you request a freight quote, arrange a shipment, or use shipment-related services, we may receive information concerning the shipment, including:

• Origin and destination information
• Pickup and delivery details
• Commodity descriptions
• Shipment dimensions and weight
• Number of pieces or pallets
• Requested transportation service
• Reference information
• Special handling instructions

Account Information

If you use a customer account, we may process account identifiers, login-related information, and information associated with shipments assigned to your account.

Website Information

Our website and the technologies used to operate it may automatically process technical information such as IP address, browser type, device information, referring pages, requested pages, and similar usage or diagnostic data.

How We Collect Information

We may collect information directly from you when you:

• Request a freight quote
• Contact us by email, telephone, or website form
• Submit shipment information
• Use shipment tracking tools
• Create or use a customer account
• Submit a career application
• Upload documents or files

Certain information may also be generated automatically through website hosting, security, analytics, cookies, server logs, and similar technologies used to operate the website.

How We Use Information

We may use information collected through the website and our communications to:

• Respond to inquiries and quote requests
• Coordinate transportation and shipment-related services
• Provide shipment status and tracking information
• Communicate regarding pickups, deliveries, documentation, and service requests
• Maintain and support customer accounts
• Process and review career applications
• Operate, maintain, troubleshoot, and secure our website
• Prevent misuse, spam, fraud, or other unauthorized activity
• Comply with applicable legal obligations and respond to lawful requests

Shipment and Tracking Information

Shipment information may be used to coordinate transportation services and provide the latest available shipment status through our tracking tools.

Tracking information displayed through the website may include shipment identifiers, shipment status, origin or destination information, and shipment history where available.

Customer Accounts

Certain website features may require a customer account. Account information may be used to authenticate users, provide access to customer-specific features, and display shipment information associated with an authorized account.

You are responsible for maintaining the confidentiality of your account credentials and should contact us if you believe your account has been accessed without authorization.

Career Applications

If you submit a career application through our website, we may collect information including:

• Name
• Email address
• Telephone number
• City and state
• Area or position of interest
• Relevant experience
• CDL-related information, when applicable
• Work authorization response
• Resume or CV
• Information you voluntarily provide in your application

Career application information is used to review and respond to employment-related inquiries and applications.

Cookies and Website Technology

Our website may use cookies and similar technologies that are necessary for website functionality, account sessions, security, preferences, performance, or other website operations.

Third-party services incorporated into the website may also use cookies or similar technologies according to their own practices.

Depending on your browser, you may be able to control or delete cookies through your browser settings. Disabling certain cookies may affect the operation of some website features.

How Information May Be Shared

Information may be disclosed when reasonably necessary to operate the website, respond to your requests, coordinate requested services, or meet legal obligations.

Depending on the service requested, this may involve service providers or other parties involved in website hosting, email delivery, technology, transportation, logistics, payment processing, professional services, or other operational functions.

Information may also be disclosed when required by applicable law, legal process, or a lawful request from an authorized governmental authority, or when reasonably necessary to protect rights, security, or property.

Data Retention

We may retain information for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate business records, resolve disputes, protect our interests, and meet applicable legal or operational requirements.

Retention periods may vary depending on the type of information and the context in which it was collected.

Information Security

We take reasonable steps intended to protect information handled through our website and systems against unauthorized access, misuse, alteration, or disclosure.

However, no website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure. You should use appropriate care when transmitting information online.

Your Privacy Choices and Rights

Depending on where you reside and the laws applicable to your information, you may have certain rights concerning personal information. These rights may include the ability to request access to, correction of, or deletion of certain personal information.

You may contact us to submit a privacy-related request. We may need to verify your identity before processing certain requests, and some requests may be subject to exceptions or limitations under applicable law.

You may also control certain browser-based technologies through your browser or device settings.

Children's Privacy

Our transportation, customer, and career services are not directed toward children. We do not intend for children to submit personal information through customer, shipment, quote, or career application forms.

If you believe that a child has submitted personal information through our website, please contact us so the matter can be reviewed.

Third-Party Websites and Services

Our website may contain links to websites, platforms, maps, payment services, or other services operated by third parties.

Their privacy practices are governed by their own policies and terms. We encourage you to review the privacy information provided by those third parties when using their services.

Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, or privacy practices change. When the policy is updated, the effective date displayed at the top of this page may also be revised.

We encourage you to review this page periodically for the current version of the policy.

Contact Us

If you have questions about this Privacy Policy or want to submit a privacy-related request, you may contact us.