Terms and Conditions
These Terms and Conditions govern your access to and use of our website, online tools, customer features, shipment information, quote request forms, and other website-based services.
By accessing or using this website, you agree to these Terms and Conditions. Additional terms, agreements, shipping documents, quotations, rate confirmations, bills of lading, or other contractual documents may apply to specific transportation or logistics services.
Acceptance of Terms
These Terms and Conditions apply when you access or use this website and its online features.
By using the website, you acknowledge that you have read and agree to these Terms and Conditions. If you do not agree with these terms, you should discontinue use of the website.
If you use the website on behalf of a company or other organization, you represent that you are authorized to use the website on its behalf.
Website Use
The website provides information and tools related to transportation, logistics, freight services, shipment tracking, quote requests, customer accounts, careers, and related functions.
You may use the website only for lawful purposes and in accordance with these Terms and Conditions.
Website content is provided for general informational and transactional purposes and does not, by itself, create a transportation agreement or guarantee that a particular service will be available.
Transportation and Logistics Services
The website may provide information concerning transportation options including less-than- truckload, full truckload, expedited, air, ocean, specialized, and other freight-related services.
The availability and suitability of a particular service may depend on shipment characteristics, origin and destination, equipment, scheduling, commodity, applicable restrictions, service providers, and other operational factors.
Quotes and Service Requests
The website allows you to submit information for freight quotes and transportation-related requests.
Submitting a quote request does not by itself constitute acceptance of a shipment, a confirmed booking, or a binding transportation agreement.
A quotation may depend on the accuracy and completeness of the information supplied, including:
- Origin and destination
- Commodity description
- Shipment weight
- Dimensions
- Number of pieces or pallets
- Requested service
- Pickup and delivery requirements
- Special handling requirements
Additional terms may be provided with a quotation or other shipment documentation.
Shipment Information
You are responsible for providing accurate and sufficiently complete information concerning shipments submitted through the website or otherwise provided to us.
This may include accurate descriptions of the commodity, weight, dimensions, quantity, addresses, contact details, special handling requirements, and other relevant shipment information.
Incorrect, incomplete, or changed information may affect service availability, pricing, scheduling, routing, or other aspects of a shipment.
Shipment Tracking
Our website may allow you to enter a shipment tracking number to view the latest shipment information available to the tracking system.
Shipment statuses and history may be based on information entered, transmitted, or otherwise made available to the system.
Estimated schedules, status information, and other tracking details may change as additional shipment information becomes available.
Customer Accounts
Certain website features may be available only to registered or authorized customers.
You are responsible for maintaining the confidentiality of your login credentials and for taking reasonable steps to prevent unauthorized access to your account.
You should notify us if you believe your customer account or credentials have been compromised or used without authorization.
Access to customer-specific information is intended for the authorized account holder or other properly authorized users.
Customer Responsibilities
When using our website or submitting transportation-related information, you are responsible for:
- Providing accurate contact and shipment information
- Having authority to submit information concerning the shipment
- Identifying relevant special handling or service requirements
- Using tracking and customer account information appropriately
- Complying with applicable laws and restrictions relevant to the information or shipment you submit
Additional responsibilities may apply under shipment-specific documents or agreements.
Third-Party Services
Certain website or transportation functions may involve third-party technologies, service providers, transportation providers, mapping services, hosting providers, payment services, or other external services.
Third-party websites and services may have separate terms, privacy policies, and operating practices.
A link or technical integration with a third-party service does not necessarily mean that all information, content, or services offered by that third party are controlled by us.
Website Information and Calculators
We may provide website tools, calculators, transit-related information, shipment information, educational material, or other resources intended to assist users.
Results produced by calculators or similar website tools may depend on the information entered by the user and should be treated as informational unless expressly confirmed in applicable shipment documentation.
Freight classification, for example, may depend on factors beyond calculated density, including commodity characteristics, handling, stowability, liability, and applicable classification rules.
Users should verify information that is important to a particular shipment before relying on it for transportation decisions.
Intellectual Property
The website's original design elements, text, graphics, logos, branding, and other original website materials may be protected by applicable intellectual property laws.
You may use the website for its intended purposes, but you may not reproduce, modify, distribute, or commercially exploit protected website materials without appropriate authorization, except where permitted by law.
Third-party trademarks, service marks, or other materials remain the property of their respective owners.
Prohibited Use
You may not use the website to:
- Engage in unlawful, fraudulent, or deceptive activity
- Attempt to gain unauthorized access to accounts, systems, or data
- Interfere with website operation or security
- Introduce malicious code or harmful technology
- Submit information that you are not authorized to provide
- Misuse customer or shipment information
- Use automated systems in a manner that materially interferes with normal website operation
Website Availability
We may maintain, modify, update, suspend, or discontinue website features from time to time.
Website availability can also be affected by hosting services, maintenance, internet connectivity, third-party services, software updates, technical failures, or circumstances outside our reasonable control.
We do not guarantee that every website feature will be continuously available or free from interruption.
Website Disclaimers
To the extent permitted by applicable law, the website and its general informational content are provided on an "as available" basis.
We do not represent that general website information will be suitable for every shipment, circumstance, destination, commodity, or transportation requirement.
Specific service commitments, if any, should be determined from the applicable quotation, confirmation, shipping document, contract, or other agreement rather than from general website content.
Limitation of Liability
To the extent permitted by applicable law, we are not responsible for losses arising solely from reliance on general website information, temporary website unavailability, unauthorized use caused by a user's failure to protect account credentials, or information submitted inaccurately by a website user.
Nothing in these Terms and Conditions is intended to exclude or limit liability that cannot lawfully be excluded or limited.
Liability relating to an actual transportation service may be governed by separate contracts, shipping documents, applicable tariffs, bills of lading, rate confirmations, or other terms applicable to that particular service.
Privacy
Information submitted through the website is also subject to our Privacy Policy, which explains how information may be collected, used, disclosed, and handled in connection with the website and our services.
You can review the Privacy Policy at:
Changes to These Terms
We may update these Terms and Conditions when our website, services, technology, or operating practices change.
When these terms are updated, the effective date displayed at the top of this page may also be revised.
Your continued use of the website following an update is subject to the version of these Terms and Conditions then in effect.
Contact Us
If you have questions regarding these Terms and Conditions or the use of our website, please contact us.